Medix Cements a Revenue Cycle Staffing Partnership Through Strategic Leadership Placement

Strong revenue cycle teams are built—not found—through trusted relationships. Medix began a partnership with one large nonprofit health system in 2015, laying the groundwork for a collaborative staffing approach rooted in transparency, alignment, and shared priorities.

When a critical leadership opportunity later emerged within the organization’s revenue cycle function, Medix leaned into that foundation. The staffing team introduced the client to a strategic coding leader in its network, prioritizing long-term fit and credibility over a quick hire.

This placement deepened an existing revenue cycle staffing partnership, enabling the health system to scale through supported coding and revenue cycle teams.

About the Client

• Large, nonprofit healthcare system serving a major metropolitan area
• Integrated network of hospitals, outpatient facilities, and specialty services
• Mission-driven organization focused on quality, access, and patient-centered care
• Complex revenue cycle operations supporting a broad clinical footprint

The Challenge

The organization suddenly found itself in need of a new coding manager, a critical leadership role within its revenue cycle function. Ensuring continuity and stability made it important to move quickly, but not at the expense of fit.

Coding leadership roles are notoriously difficult to fill, requiring deep technical expertise alongside the ability to lead, communicate, and earn credibility within a large health system. Despite working with multiple staffing partners, the client struggled to find the right long-term fit for the role.

Their priority was clear: identifying the right hire.

The Solution

At the time the leadership gap emerged, Medix was already supporting the organization with ongoing coding staffing, providing clear visibility into the team’s structure, workflows, and expectations. When the need for a new coding manager surfaced, Medix immediately had a candidate in mind.

Drawing from its network, Medix identified a strategic coding leader it had partnered with previously and knew well. Based on firsthand experience, Medix was confident in the individual’s ability to lead, communicate effectively, and operate within a large, complex health system.

Rather than waiting for a formal requisition, Medix proactively reached out to the organization’s revenue cycle leadership to recommend the candidate. The focus was on long-term alignment and leadership fit, not simply filling an open role.

The organization moved forward with a temp-to-hire structure, creating space to validate expectations and impact—an approach that ultimately proved successful.

The Results

A Leadership Placement Designed to Last: Following a successful 90-day temp-to-hire period, the organization converted the coding manager to a permanent role and supported their relocation to be local to the team. The decision underscored confidence in the individual’s leadership and validated the relationship-driven approach Medix brought to the placement.

An Expanded Revenue Cycle Staffing Partnership: As the new leader stepped into the role, Medix’s support naturally broadened beyond the initial placement. With increased visibility into hiring priorities and team needs, Medix began supporting additional revenue cycle functions, including ongoing accounts receivable staffing.

A Trusted Partner in a Multi-Vendor Environment: Despite working with multiple staffing vendors, Medix now supports approximately 70% of the organization’s coding and revenue cycle staffing needs. That share reflects the trust built through proactive engagement, consistent delivery, and a deep understanding of the client’s operational goals.

Turning Leadership Placements into Lasting Partnerships

Looking to strengthen your revenue cycle team—starting with leadership? Medix partners with healthcare organizations to deliver revenue cycle staffing solutions built on trust, expertise, and long-term alignment. Let’s talk about how the right placement can help your organization scale.