Medix Partners with Growing Urgent Care Network to Deliver APP Staffing Solutions

Imagine this: a single urgent care clinic, buzzing with patients and providing much-needed care to its neighborhood. Now envision this same clinic a short time later, exploding to over 60 locations — absorbing other practices, stretching across the region, and helping thousands more patients every day.

It’s an incredible success story. But with growth like this comes a big urgent care staffing challenge:

How do you keep patient care running smoothly when you suddenly need dozens more nurse practitioners (NPs) and physician assistants (PAs)?

That’s exactly the position this urgent care provider found themselves in. Well-known for quality care and convenience, they were growing faster than they could staff up — and it was putting pressure on their teams and patient wait times. To navigate this complex challenge, the client partnered with Medix.

About the Client

• One of the fastest-growing regional urgent care providers, now with 60+ locations
• Experienced teams capable of treating 80% of cases typically seen in the ER
• Provides a broad range of services, including pediatric services, lab testing, and virtual care

The Challenge

Initially, with a single location, the client successfully managed their staffing needs. However, as they rapidly expanded to over 60 clinics, they encountered significant hurdles in adequately staffing nurse practitioners (NPs) and physician assistants (PAs) (advanced practice practitioner) talent.

They’d already tried working with another staffing agency. Unfortunately, that agency didn’t fully grasp what the client needed. Candidates weren’t always well-matched, interviews fell short of expectations, and too often, hires didn’t stick.

They needed more than just resumes on a desk. They needed a partner who would truly understand their business to find the right people to keep patient care front and center.

The Solution

Recognizing the urgent need for a more effective staffing solution, the client ultimately chose Medix, a Joint Commission-certified healthcare staffing partner with over 20 years of experience.

The client chose Medix for these reasons:

• Collaborative partnership built to understand the client’s unique and specific urgent care staffing requirements
• Fast response to staffing needs and quick time to fill
• Quality candidate sourcing and access to a large pool of local APP talent

The Results

78% Placement-to-Start Ratio for NP and PA (APP) talent

• Precise candidate matching: Medix’s collaborative approach to understanding specific client requirements resulted in highly accurate candidate submissions, ensuring optimal fit and reducing time wasted on poor fits.
• Expedited talent acquisition: Our commitment to swift action and efficient processes allowed the client to quickly onboard critical APP talent, keeping pace with their aggressive growth trajectory.
• Access to top-tier APP talent: Leveraging robust quality candidate sourcing and an extensive network, Medix provided the client with access to exceptional advanced practice practitioner talent, with an impressive 78% placement-to-start rate for APPs.

Ready to optimize your urgent care staffing strategy and ensure you have the right talent when you need it most? Contact our experts today to discover how Medix can help you stay ahead of your talent needs.