Medix Technology Scales 200+ Consultants to Support an Enterprise Epic Transformation

For one of the nation’s largest nonprofit health systems, bringing hospitals and clinics onto one Epic EHR is an ongoing step toward a more connected organization.

But getting there means navigating two realities at once: building a standardized future while supporting the systems clinicians still rely on every day.

Each rollout requires more than Epic configuration. Clinicians need role-based training. Legacy applications need ongoing support. Integrations must work across changing environments. Application rationalization helps teams determine which systems to retain, consolidate, or retire, creating opportunities to reduce redundancy and technical debt. Internal teams need the capacity to move these workstreams forward alongside their daily responsibilities.

Medix Technology helps bridge those needs, providing specialized talent to support implementation, training, and clinical application operations. Over three years, Medix has deployed more than 200 specialized consultants to support this ongoing transformation.

About the Client

• A large, multi-facility nonprofit health system
• Multi-year enterprise Epic transformation across hospitals and clinics
• Enterprise-wide EHR consolidation migrating disparate systems to a single, standardized Epic instance

The Challenge

A large nonprofit health system is undertaking a multi-year initiative to consolidate its hospitals and clinics onto a single, standardized Epic EHR instance.

The vision is to bring fragmented workflows and disparate systems into a more unified environment, creating greater consistency across the organization.

The destination is clear. The transition is complex.

As facilities prepare to move to Epic, the health system must keep existing clinical systems functioning while building and introducing new workflows. This increases demand across implementation teams, training resources, and application support staff.

The organization needs specialized talent that can expand its capacity across each phase of the rollout without placing additional strain on internal teams.

Three priorities emerged:

• Build a consistent Epic environment across facilities with different legacy systems and workflows.
• Prepare clinicians for the transition through training tailored to their roles.
• Maintain operational continuity while managing integrations and reducing application redundancy.

These workstreams have to move together. Progress in one depends on readiness in the others.

The Solution

Medix Technology is expanding the health system’s workforce across Epic build, training, and clinical application support. Over approximately three years, more than 200 consultants will contribute specialized expertise to the enterprise initiative.

Building the New Environment

Senior Epic consultants work alongside internal build teams to support configuration, enterprise standardization, and rollout activities.

Their involvement will add capacity where the health system needed it, helping teams advance the implementation while balancing competing responsibilities.

Preparing the People Behind Care

A standardized system also means new ways of working for clinicians across the organization.

Training professionals develop customized, role-based materials and curricula to help users prepare for those changes. The work connects system functionality to the responsibilities of the people who will use it, supporting readiness as facilities transitioned from their legacy environments.

Supporting the Systems Still in Use

While the new Epic environment took shape, existing clinical applications remain essential to daily operations.

Consultants maintain legacy application support during transition phases and help manage integrations with Epic. They also partner with clinical leadership on application rationalization, evaluating redundancy, and helping determine which systems should remain, consolidate, or retire.

That support helps the organization manage the transition between its existing technology landscape and its future one.

The Results

Medix Technology is helping the health system build the workforce capacity needed to sustain progress across a multi-year initiative.

The engagement supported:

• Workforce scalability: More than 200 specialized consultants contributed across implementation, training, and application support.
• Enterprise alignment: Epic build expertise advanced the organization’s move toward a single, standardized EHR ecosystem.
• Operational continuity: Legacy application support sustained daily operations as facilities migrated to Epic.
• Clinician readiness: Customized training prepared users to navigate new systems and workflows.
• Cost optimization opportunities: Application rationalization identified redundant software and opportunities to reduce unnecessary licensing costs.

A Connected Workforce for a More Connected Health System

The transformation’s goal is a unified EHR. Reaching it requires coordinated expertise across the work surrounding that system, from configuration and training to the applications that needed support along the way.

Medix Technology helped connect those needs with specialized talent, giving the health system additional capacity to move forward while keeping daily operations in focus.

Planning an enterprise Epic transformation? Let’s build a team to support every stage.

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