The Joint Commission Certification

Medix is committed to providing the highest quality services to both clients and our staff, as we are dedicated to positively impacting lives. Therefore, we are working towards Joint Commission Certification and meeting the national standards that address how staffing firms determine the qualifications, placement, and competence of our staff and how we monitor performance. The Joint Commission is the recognized global leader for healthcare accreditation. This certification process will help ensure that Medix is providing the very best workforce to care for patients and their families.

Quality and Safety Concerns

The Joint Commission standards relate to quality and safety of patient care issues. Clients that have a quality and safety of patient care concern should contact the account manager and if needed, contact the office regional director. Talent that have valid information and/or concerns about the quality and safety of patient care are encouraged to contact their recruiter. If the issue is not resolved by the recruiter, talent are encouraged to email the Compliance team at the Medix Corporate Office at compliance@medixteam.com and a corporate representative will work with them to resolve their concerns.

If the concerns cannot be resolved through Medix management, the individual is encouraged to contact The Joint Commission. To report the details about your concern to The Joint Commission, use one of the following options:

  • Online: www.jointcommission.org
  • By Fax: 630-792-5636
  • By Phone: 630-792-5636
  • By Mail:
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oak Brook Terrace, IL 60181

Medix demonstrates this commitment of providing a consistent level of service by taking no disciplinary or punitive action against employees or other individuals who report safety or quality-of-care concerns to The Joint Commission.