The Joint Commission Certification

Medix Staffing Solutions is committed to providing the highest quality services to both clients and our staff, as we are dedicated to positively impacting lives. Therefore, achieving Joint Commission Certification status in 2022 indicates we’ve met the standards that address how Healthcare Staffing Services determine the qualifications, placement, and competence of our staff, as well as how we continually monitor and improve performance. The Joint Commission is the recognized global leader for healthcare accreditation and certification. Earning Joint Commission certification ensures that Medix is providing the very best workforce to care for patients and their families.

Quality and Safety Concerns

The Joint Commission standards relate to quality and safety of care issues. Clients that have a quality and safety of patient care concern regarding the talent should contact the account manager and if needed, contact the office regional director. 

An individual that has valid information and/or concerns about the quality and safety of patient care are encouraged to contact their recruiter or the compliance team at compliance@medixteam.com and a corporate representative will work with them to resolve their concerns.  

If the concerns signify serious patient safety quality and safety concerns, the individual is encouraged to contact The Joint Commission. To report the details about your concern to The Joint Commission, use one of the following options:

  • Online: www.jointcommission.org
  • Fax: 630-792-5636
  • Phone: 630-792-5636 or 800-994-6610
  • Email: complaint@jointcommission.org
  • Mail:
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oak Brook Terrace, IL 60181

Medix demonstrates this commitment of providing a consistent level of service by taking no disciplinary or punitive action against employees or other individuals who report safety or quality-of-care concerns to The Joint Commission.