The Joint Commission Certification

Medix Staffing Solutions is committed to providing the highest quality services to both clients and our staff, as we are dedicated to positively impacting lives. Therefore, we are working towards Joint Commission Certification and meeting the standards that address how Healthcare Staffing Services determine the qualifications, placement, and competence of our staff as well as how we monitor and improve performance. The Joint Commission is the recognized global leader for healthcare accreditation and certification. Earning Joint Commission certification will help ensure that Medix is providing the very best workforce to care for patients and their families.

Quality and Safety Concerns

The Joint Commission standards relate to quality and safety of patient care issues. Clients that have a quality and safety patient care concern should contact the Account Manager and if needed, the office Regional Director. They also have the option to contact Medix on off hours by calling the On-call After Hours number, 800-937-3719.

dix Corporate Office at compliance@medixteam.com and a corporate representative will work with them to address their concerns. Medix has established a Hotline number, 312-487-5915, whereby you may leave a message and a corporate representative will contact you to address the concern.

If the concerns signify serious patient safety quality and safety concerns, the individual is encouraged to contact The Joint Commission. To report the details about your concern to The Joint Commission, use one of the following options:

  • Online: www.jointcommission.org
  • By Fax: 630-792-5636
  • By Phone: 630-792-5636
  • By Mail:
    Office of Quality and Patient Safety
    The Joint Commission
    One Renaissance Boulevard
    Oak Brook Terrace, IL 60181

Medix demonstrates this commitment of providing a consistent level of service by taking no disciplinary or punitive action against employees or other individuals who report safety or quality-of-care concerns to The Joint Commission.