We RUN:
Our dedicated team handles routine Epic support, including ticket triage and resolution, break/fix troubleshooting, and managing Epic releases.
MedixFlex™
Enable your internal team to focus on high-impact projects and innovation while gaining adaptability to maintain day-to-day Epic operations.
Empower Innovation. Sustain Excellence.
Your Epic system is the backbone of your operations, but your internal team shouldn’t be burdened with routine support when they could be driving innovation. MedixFlex™ provides a dedicated team of Epic-certified analysts to handle day-to-day operations, freeing your internal team for strategic growth and future initiatives.
How does MedixFlex™ work?
MedixFlex™ creates space for progress by strategically allocating daily operational tasks, allowing your internal team to focus on high-impact initiatives.
We MAINTAIN:
Operational stability is sustained through workflow optimizations and efficiencies, configuration reviews, and managing change requests.
You TRANSFORM:
With your internal team freed from daily burdens, you can focus on strategic initiatives such as new implementations, Community Connects/M&A activities, and other high-impact projects.
We Don’t Replace Your Internal Team – We Strengthen It.
MedixFlex™ is designed to strengthen your existing internal capabilities, not replace them. Together, we create space for progress and optimize your Epic operations.
Your Team:
Focus on high-impact projects, remain engaged long-term, and drive transformative innovation.
Our Team:
Maintain day-to-day operations, provide coverage and stability, and reduce pressure on your FTEs.
The Value:
Experience lower burnout and turnover, improve response times, and achieve strategic growth without sacrifice. This approach can also lead to 25% cost savings compared to regular consulting models.
Health System to Save $2 Million with Shift from Consultants to Flexible Support Team
Read how a major non-profit health system is saving millions with a blended staffing model of MedixDirect® and MedixFlex™.
“A Valued, Trusted Partner for our Hiring Needs.”
For over 20 years, Medix Technology has partnered with industry leaders, providing specialized expertise and solutions like MedixFlex™ to optimize their Epic operations and empower innovation.
“The people we hired from Medix were textbook perfect, with a lot of experience with the project we were working on. There couldn’t have been a more perfect solution.”
“Medix is flexible, able to staff a project, and really good at scouring and tracking down the types of resources we need.”
“Medix Technology has partnered with us to understand our needs and have really been there for whatever we need at the drop of a hat. Medix has been integral in the success of our rollout.”
Looking for a hybrid approach for your Epic staffing needs?
MedixDirect® is a unique, blended staffing model that creates new pools of Epic-certified candidates to quickly assemble your skilled project team and gives you the option to hire and retain for the long-term — all at up to 40% lower cost than traditional EHR consultants.
Frequently Asked Questions
MedixFlex™ provides a named and dedicated team of Epic-certified analysts to support your day-to-day Epic environment, freeing up your internal team’s potential for strategic growth and innovation. This model is designed to maintain operational stability and focuses on handling routine tasks like ticket resolution or support, break/fix, and Epic upgrades, as well as optimizing workflows and configurations. MedixFlex™ analysts adapt to your organizational tools, policies, and procedures to seamlessly become members of your internal application teams.
In contrast, MedixDirect® is a unique program focused on unlocking new pools of talent by identifying local, non-Epic-certified individuals with strong aptitude for Epic projects, then certifying and training them, and placing them at your organization, often with significant cost savings. This program provides clients with the option to convert critical talent into permanent hires.
MedixFlex™ complements your internal team without replacing it. Our team maintains day-to-day Epic operations, provides coverage and stability, and reduces pressure on your full-time employees (FTEs). This allows your internal team to focus on high-impact projects, long-term engagement, and transformative innovation.
Using MedixFlex™ can lead to lower burnout and turnover for your internal team, improved response times, and the ability to achieve strategic growth without sacrifice. Additionally, it can result in 25% cost savings compared to regular consulting models.
Empower Innovation with MedixFlex™
Partner with our dedicated Epic experts to sustain operational excellence and achieve your organization’s strategic technology goals.