7 Essential Questions To Ask When Choosing Your Staffing Partner

Choosing the right staffing partner can make all the difference in how your organization operates and grows. With numerous agencies available, it’s essential to select one that aligns closely with your company’s values, understands your specific needs, and has a proven track record of successful placements. Read on to discover the seven essential questions to ask when choosing your staffing partner.

1. Does the Agency Share Your Company Values?

It’s crucial to partner with someone who shares your organization’s values. Having a partner who understands your core values will make it easier to find candidates who have the hard skills you’re looking for and the soft skills that make them the perfect culture fit. At Medix, we’re committed to positively impacting lives by pairing organizations with talented candidates who align with the employer’s values. One of our core values is to never give up, and we won’t until we find the talent your team needs to thrive. 

2. How Does the Agency Source and Vet Top Talent?

Working with a staffing partner can help you reduce hiring costs by more than 50% compared with using an in-house human resources team.1 How recruitment agencies work may vary depending on their size, specialty, and existing talent pool. At Medix, our recruitment specialists comprehensively screen and vet each candidate we source to ensure they’re a good fit. Once you’re ready to make an offer, our team helps onboard the candidate to streamline the whole process and save you time. 

3. How Does the Agency Measure Client Satisfaction?

When reviewing staffing agencies, focus on those affiliated with recognized industry bodies, such as the American Staffing Association, to ensure they meet all legal and ethical requirements. We also suggest asking for references from current or past clients to assess the agency’s ability to meet your hiring needs. 

You can also read reviews and check each staffing partner’s website to discover whether they’ve won any awards or recognition for their work. At Medix, we go above and beyond to ensure client satisfaction — and it shows with our NPS scores and various accolades.

4. Does the Agency Communicate and Follow Up With the People They Place on Assignments?

How often recruitment agencies follow up with the candidates they place on assignments depends on several factors. Asking potential staffing partners how they handle employee performance issues and what their policy is if a candidate is unsuitable can help you avoid long-term difficulties. 

To manage the success of those we place on assignments, we’re happy to help with the onboarding process. Our digital talent management system allows us to get your new hires up to speed faster, track productivity, and provide real-time updates. Our recruitment specialists also offer ongoing retention support by creating opportunities for engagement and feedback to strengthen your team.

5. Is the Agency Able To Quickly Fill Vacancies?

A strategic staffing agency should be able to fill vacancies with qualified candidates quickly. Before you partner with an agency, inquire about the average time it takes them to source, vet, and hire qualified candidates in your industry. At Medix, we always strive to fill vacancies quickly with highly skilled candidates. For example, we recently helped a leading life sciences manufacturer that was struggling to find sufficiently qualified talent to grow its business. In just one month, we filled 15 open positions, resulting in increased production and revenue for our client. 

6. Does the Agency Specialize in Temporary or Permanent Staffing?

Temporary staffing agencies, also known as contingent staffing agencies, typically specialize in hiring contract employees and temporary workers as required. This can be ideal if you’re looking for seasonal help or additional support for a specific project. Direct or permanent staffing solutions are available for companies seeking dedicated, long-term employees. At Medix, we believe having access to a staffing partner who uses a hybrid approach provides the flexibility most businesses need to scale, adapt, and grow, which is why we specialize in temporary, temp-to-hire, and direct staffing. 

7. What Industries Does the Agency Specialize In?

Choosing an agency that specializes in your industry or the type of roles you’re hiring for can help you find more qualified candidates since these companies typically have deeper and more relevant professional connections. It can also speed up the time it takes to fill key roles on your team. For over 20 years, Medix has specialized in the Healthcare, Life Sciences, Technology, and Government Services industries, building a deep talent pool of over three million candidates and serving  over 1,500 clients. 

Building Your Dream Team: Discover the Medix Advantage

If you’re looking for a staffing partner who’s committed to ensuring your new hires thrive, look no further. As a leader in staffing solutions, we’re not just another recruitment agency. We specialize in helping people like you find skilled candidates and achieve success. Whether you’re looking for temporary, temp-to-hire, or direct-hire candidates, our hiring specialists at Medix will help you build your dream team. 

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1. Boskamp, Elsie. “25+ Crucial Average Cost Per Hire Facts [2023]: All Cost of Hiring Statistics.” Zippia, August 15, 2023. https://www.zippia.com/advice/cost-of-hiring-statistics-average-cost-per-hire/.