Medix Technology Expands Healthcare IT Staffing Solutions While Achieving Best-In-Industry Client Satisfaction

Innovative Epic EHR and ERP Staffing Solutions, Coupled with Client Satisfaction Scores 3x Industry Average, Position Medix Technology as Leading HIT Staffing Partner

February 26, 2024, Chicago, ILMedix Technology, a healthcare technology staffing and consulting leader, is setting the pace in healthcare information technology (HIT) staffing. The organization released two innovative Epic electronic health record (EHR) staffing solutions, earned dual KLAS ratings in enterprise resource planning (ERP) and EHR, and saw a record-high Net Promoter Score (NPS), which is the standard for measuring customer and talent experience.

Innovative New Epic EHR Staffing Solutions, MedixDirect® and MedixFlex™

For over 20 years, Medix Technology has provided Epic EHR staffing solutions and advisory services, guiding prominent healthcare organizations through every stage of their Epic journey, from strategic planning to implementation to optimization and support. On Monday, the organization announced two new Epic EHR staffing solutions: MedixDirect and MedixFlex.

MedixDirect helps healthcare organizations build Epic implementation project teams and permanent support staff. With MedixDirect, Medix Technology sources local candidates, screens them with a proprietary process, and pays to have them Epic-certified. This provides organizations with a specialized pipeline of new talent, filling open positions quickly, minimizing the use of traditional consultants, and decreasing staffing costs by up to 40% compared to consulting models.

MedixFlex helps healthcare organizations quickly scale up and down based on optimization project demands. With MedixFlex, Medix Technology offers on-demand, subscription-based access to Epic-certified talent. This provides organizations with the flexibility to efficiently staff optimization projects with temporary talent, reducing their reliance on traditional consultants and decreasing staffing costs by up to 25% compared to consulting models.

“We’re always locking arms, pushing for innovation, and striving to positively impact lives with unique solutions like MedixDirect and MedixFlex,” said Tony Catalano, VP of EHR Solutions at Medix Technology. “With our innovative approach and desire to serve others, we are so proud to have received a KLAS rating of 92%, which is something we don’t take for granted.”

HIT Staffing for ERP

Medix Technology has diversified its technology portfolio to become a leader in ERP advisory and staffing, recently earning a dual KLAS rating of 92% for ERP and EMR (Epic and other platforms). As an increasing number of hospitals and health systems continue to invest in ERP implementation and optimization projects, Medix Technology has aligned its recruiting resources to accommodate industry growth, focusing on building a talent pool of candidates with healthcare-specific ERP experience, including Workday, Oracle, UKG (Kronos), and Infor. This includes analysts, architects, developers, and project managers.

“Over the last few years, we’ve seen more of our clients focus on improving their ERP systems, especially as they’ve completed other projects related to EHRs. As that focus continues to grow, we remain committed to locking arms with our clients to provide the expert talent they need to drive efficiencies and maximize their investments in ERPs,” said Jeb Corley, VP of Information Technology at Medix Technology.

Client Satisfaction Scores 3x the Industry Average

Largely because of Medix Technology’s unique, cost-effective solutions and high level of customer service, clients have realized a new level of success in building and retaining their critical workforces. This earned the organization an NPS score nearly three times higher than the staffing industry average.

“Thanks to our clients’ partnership and collaboration, our recruiters are able to identify specialized skill sets, find the best candidates, expedite the hiring process, and overcome today’s shallow talent pool,” said Corley. “We look forward to continuing to enhance our current partnerships, form new ones, and help more organizations assemble the staff they need to manage their digital transformations.”

Learn more about Medix Technology, including how the organization is driving client satisfaction with innovative EHR staffing solutions, EHR advisory services, and HIT staffing solutions, here.

About Medix

Medix positively impacts lives and businesses by providing healthcare, life sciences, and technology talent solutions to businesses and government institutions. Our national reach, decades of industry expertise, and nimble talent engine have made us a trusted talent partner to hiring managers and HR teams at hospital systems, Fortune 500 firms, fast-growing startups, and industry disruptors. 

Headquartered in Chicago and with offices across the U.S., Medix is not your typical staffing company. All for people and values led, we are different because we listen when others are selling. We improvise when others are inflexible. And, when the going gets tough, we always choose people. Learn more about our process and what makes Medix different here.

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